Know what happens before you say it.

There are no accounts and no tracking, anywhere. Levels 1 and 3 — the questions and the terms builder — run entirely inside your browser and make zero external requests: nothing you type there is transmitted anywhere, ever. Drafts live only on your own device, and one button deletes all of it.

Level 2 is the exception, and we'd rather say so plainly than bury it: to put a message in a counsellor's inbox, something has to send it. So that one message goes to a relay we run, which emails it to the school address you picked and keeps the conversation under your codename. What it saves is the message and the codename — no name, no email address, nothing that points back to you. Your IP reaches the relay the way it reaches every website you visit; it is never written down or attached to your conversation. And it only ever writes to school accounts, never a personal inbox.

Honest limits: your browser keeps history like it does for any site; the adult-page link — which contains your requests, never your story — can sit in chat logs; and an email, once it's in someone's inbox, is theirs. On a shared or monitored computer, a private/incognito window plus closing the tab is safest. We tell you this because pretending otherwise would be a lie.

Fair ask — here's a test you can run yourself. After your first visit, this site saves a copy of itself on your device, so Levels 1 and 3 work with the internet fully off: turn on airplane mode, reload, ask a question, build your terms — everything still runs. A tool that needed to send your answers to a server couldn't do that. (Run the test in a normal window — private windows don't keep the offline copy, which is the same reason they're safer on shared devices.)

You can also open your browser's network inspector while you use it: outside Level 2 (which says up front that delivering an email needs a network), the only requests you'll see are the site loading its own files.

Because they're not generated — they're retrieved from a fixed set of sources (Ontario's child-protection law, the Ontario College of Teachers' guidance, the provincial privacy commissioner, Kids Help Phone), and every answer links its source. When your question isn't covered, it says "I don't know" and points you to a human. A tool for this subject should refuse to guess.

Honestly: codename messages ride ordinary school email, and a school's spam filter can quarantine mail from a sender it doesn't recognize — meaning the adult may never have seen it at all. Some boards go further and block all outside senders, in which case Level 2 simply can't reach them until the school adds us as a partner. Silence after a few school days more likely means unseen than ignored.

The ways around a filter: message a different adult, or use Level 3 — it involves no email at all and works everywhere.

Research on disclosure says the opposite: what stops young people from telling anyone is uncertainty, not information. People who know exactly what happens next tell more, not less — and the ones who fear an ambush stay silent entirely. Informed consent isn't a loophole; it's the reason to speak at all.

The legal specifics shown are Ontario's. The listening guidance is universal, but reporting rules differ by province and country — the site says this on every answer rather than letting you assume.

No — and it knows it. If what you type suggests you're in danger right now, the site stops and hands you the crisis lines for the country you're set to — Kids Help Phone and 9-8-8 in Canada, Samaritans in the UK and Ireland, Lifeline in Australia, 988 in the US, and so on. Those are real people, 24/7, and they're better at this than any website. If we don't have a verified line for your country, we say so and point you at a directory that does, rather than inventing a number.